Help & Support Center

Find answers to your questions, get help with your deliveries, and learn how to make the most of Plight Hero's services.

Need Immediate Help?

Call Us

Speak with our support team

(555) 123-HERO

Available 24/7

Live Chat

Chat with our support team

Response time: < 5 min

Email Support

Send us a detailed message

support@plighthero.com

Response time: < 24 hours

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Frequently Asked Questions

Still Need Help?

Can't find what you're looking for? Send us a message and we'll get back to you within 24 hours.

Expected Response Times

  • Urgent: Within 1 hour
  • High: Within 4 hours
  • Medium: Within 24 hours
  • Low: Within 48 hours

Additional Resources

Getting Started Guide

Complete guide for new users to get started with Plight Hero

Driver Resources

Information for current and prospective drivers

Business Solutions

Enterprise features and business account benefits

Safety & Security

Learn about our safety measures and security protocols

Support Hours

Customer Support

Phone: 24/7

Live Chat: 24/7

Email: 24/7 (responses within 24 hours)

Business Support

Dedicated Manager: Mon-Fri, 8 AM - 6 PM

Priority Support: 24/7

Technical Support: Mon-Fri, 9 AM - 5 PM

Ready to Get Started?

Join thousands of satisfied customers who trust Plight Hero for their delivery needs