Safety First, Always
Your safety and security are our top priorities. Learn about our comprehensive safety measures and commitment to protecting you.
Our Safety Commitments
Driver Screening
Comprehensive background checks and verification for all drivers before they join our platform.
Vehicle Inspections
Regular vehicle safety inspections and maintenance requirements for all delivery vehicles.
Secure Handling
Tamper-proof packaging and secure chain of custody for all deliveries from pickup to dropoff.
24/7 Support
Round-the-clock customer support and emergency response team available at all times.
Driver Safety Standards
Background Verification
Every driver undergoes a comprehensive background check including criminal history, driving record, and identity verification before approval.
Continuous Monitoring
We continuously monitor driver performance, customer feedback, and safety metrics to maintain high standards.
Insurance Coverage
All drivers carry commercial insurance coverage to protect your items during transport.
Safety Training
Mandatory safety training programs covering defensive driving, package handling, and emergency procedures.
Your Safety Tools
Real-Time Tracking
Track your delivery in real-time and share the tracking link with others for added peace of mind.
In-App Communication
Communicate with your driver through our secure in-app messaging without sharing personal contact information.
Emergency Support
Direct access to emergency support team if you experience any safety concerns during delivery.
Community Safety Guidelines
For Customers
- •Provide accurate delivery addresses and instructions
- •Be available to receive urgent deliveries
- •Report any safety concerns immediately
- •Keep your contact information up to date
For Drivers
- •Follow all traffic laws and safety regulations
- •Handle all packages with care and professionalism
- •Maintain vehicle cleanliness and safety standards
- •Report any incidents or concerns promptly
Have Safety Concerns?
We take all safety concerns seriously. Contact our dedicated safety team immediately if you have any issues.